a1qa and an anonymised online retailer: Magento functional testing case analysed
Verdict: what is checkable
The evidence grade (this site's label for how a case is sourced: primary with client or press confirmation, secondary when vendor-hosted only.) is secondary: the only source is the vendor's own page; of 8 metrics, 0 are verifiable yes, 0 partial and 8 no. [ev-1528]
Client profile as published
- Client
the owner of a large US-based e-commerce solution specializing in selling natural foods, pet care goods, household cleaners, and other organic products
(the vendor's description; the vendor does not name the client)- Segment
- Ecommerce and D2C (direct to consumer: a brand that sells its own products online to shoppers without a retailer in between.)
- Region
- United States
- Channels
- ecommerce
- Size indicators
a large US-based e-commerce solution
;the customer’s business was growing fast
The client description and size indicators are quoted from the source; segment, region and channels are this site's classification. [ev-1528]
Systems in scope
- Ecommerce platform (Magento (Community Edition to Enterprise Edition)): named in the title and the Challenges section ("migration from Magento Community Edition to Magento Enterprise Edition")
- Data migration: named in the Solution section ("All the information about the online orders was migrating to a new database")
- Payments: named in the functional testing details ("placing orders, payments, bonuses"; "The most important issues were connected with the payment option and prices display")
Where the source names each system is quoted or summarised from the case page. [ev-1528]
Problem as stated
The retailer's business was growing fast and it needed to move from Magento Community Edition to Magento Enterprise Edition, add an adaptive design and improve existing features. It had no QA process. The development team had missed its deadline and the functional requirements were poorly written, so little time was left for testing and stabilization before release. [ev-1528]
The customer had no QA processes in place(quoted from the source)
Approach
- Testing types
- functional, data-migration, performance and mobile (main scope: functional)
- Team shape
- Initially, the team was made up of 2 engineers and was further scaled up to 4 specialists.
- Duration
- 5 months of the project duration
- Engagement model
- not stated
- Tooling named in the source
- Zoho BugTracker, MySQL
Metrics claimed
| Metric | Value | Unit | Claimed by | Verifiable | Evidence |
|---|---|---|---|---|---|
| team size growth | 2 engineers to 4 specialists | engineers | vendor | no | ev-1529 |
| share of defects of major severity and higher (text) | over 50 | % | vendor | no | ev-1530 |
| mobile devices tested (text) | four | mobile devices | vendor | no | ev-1531 |
| project duration (stat block) | 5 | months | vendor | no | ev-1532 |
| full-time QA engineers (stat block) | 4 | QA engineers | vendor | no | ev-1533 |
| mobile devices used for testing (stat block) | 4 | mobile devices | vendor | no | ev-1534 |
| share of defects of major severity and higher (stat block) | 50 | % | vendor | no | ev-1535 |
| delivering on time (stat block) | 100 | % | vendor | no | ev-1536 |
What the case does not say
- Baseline before the engagement.
- Measurement method.
- Duration over which the metric held.
- Cost.
- Whether the client is still a client.
- Date of the work.
Reading notes for a buyer
This case speaks to the scenario “Ecommerce platform migration” and feeds dimension D2 (Retail system coverage) of the methodology. A question to put to a1qa:
How did you confirm that all online orders moved to the new database without loss, and what concurrent user limit did load testing find? [ev-1528]
Source and verification
- Source
- Full-cycle testing of Magento e-commerce solution
- Published
- not dated by the vendor
- Verified
- 2026-10-30
- Evidence grade
- secondary
- Corroborating sources
- none found
| Id | Claim | Source | Class | Grade | Published | Verified |
|---|---|---|---|---|---|---|
| ev-1528 | Full-cycle testing of Magento e-commerce solution | Full-cycle testing of Magento e-commerce solution | vendor-case-study | secondary | 2026-10-30 | |
| ev-1529 | Initially, the team was made up of 2 engineers and was further scaled up to 4 specialists. | Full-cycle testing of Magento e-commerce solution | vendor-case-study | secondary | 2026-10-30 | |
| ev-1530 | Over 50% were of the major severity and higher and could have resulted in negative user experience after the release. | Full-cycle testing of Magento e-commerce solution | vendor-case-study | secondary | 2026-10-30 | |
| ev-1531 | To check the quality of the new design, it was decided to test the solution against four mobile devices (iPhone, iPad, Samsung Galaxy, Samsung Galaxy Tab). | Full-cycle testing of Magento e-commerce solution | vendor-case-study | secondary | 2026-10-30 | |
| ev-1532 | 5 months of the project duration | Full-cycle testing of Magento e-commerce solution | vendor-case-study | secondary | 2026-10-30 | |
| ev-1533 | 4 full-time QA engineers involved in the project | Full-cycle testing of Magento e-commerce solution | vendor-case-study | secondary | 2026-10-30 | |
| ev-1534 | 4 mobile devices used for testing | Full-cycle testing of Magento e-commerce solution | vendor-case-study | secondary | 2026-10-30 | |
| ev-1535 | 50% of the defects found were of major severity and higher | Full-cycle testing of Magento e-commerce solution | vendor-case-study | secondary | 2026-10-30 | |
| ev-1536 | 100% delivering on time | Full-cycle testing of Magento e-commerce solution | vendor-case-study | secondary | 2026-10-30 |
Vendor profile: a1qa. System facet: Ecommerce platform testing vendors.
Positions on this page are computed from the methodology published at /methodology/ and from the evidence records linked on this page. Case study figures are the vendor's or the client's claims as published at the linked source; the "verifiable" column states what this site could check. The site does not recommend vendors, does not accept paid placement and does not publish rates. Last computed: 2026-11-03.
Published by the editor of retailqavendors.com. Last reviewed .