Aspire Systems and an anonymised omnichannel retailer: Salesforce Commerce Cloud test automation case analysed (case 2)
Verdict: what is checkable
The evidence grade (this site's label for how a case is sourced: primary with client or press confirmation, secondary when vendor-hosted only.) is secondary: the only source is the vendor's own page; of 14 metrics, 0 are verifiable yes, 0 partial and 14 no. [ev-1147]
Client profile as published
- Client
a leading American department store chain
(the vendor's description; the vendor does not name the client)- Segment
- Enterprise omnichannel
- Region
- United States
- Channels
- stores, ecommerce and mobile
- Size indicators
stores in 16 Southern states
;Founded in 1888
The client description and size indicators are quoted from the source; segment, region and channels are this site's classification. [ev-1147]
Systems in scope
- Ecommerce platform (Salesforce Commerce Cloud): named in the Challenges section and the Solutions section
- POS (point of sale: the till software and hardware that rings up store sales, takes card payments and prints receipts.) (Xstore POS): named in the Key Challenges During Transition list and the POS and Pricing Systems section
- Data migration: named in the Key Challenges During Transition list (customer and transaction data migration from the existing POS)
- Payments: named in the Key Challenges During Transition list (payment service integration testing) and the Solution in Detail tenders list
- Integrations (Oracle RPM (pricing)): named in the Key Challenges During Transition list and the list of integration systems for the new pricing systems
- Mobile commerce: named in the Solutions section (mobile app automation for iOS and Android)
- WMS (warehouse management system: software that runs receiving, storage, picking and shipping inside a distribution center.): named in the Products supported panel only
Where the source names each system is quoted or summarised from the case page. [ev-1147]
Problem as stated
The department store chain was moving its online store to Salesforce Commerce Cloud in staged releases while replacing its legacy POS and pricing systems. It needed full test coverage across configurable features, integrations, changing product data and several browsers. It also needed checks on data migration and sync between old and new POS, stacked promotions and coupons, payment layers, and pricing links to store and ecommerce systems. [ev-1147]
the customer could not compromise on test coverage(quoted from the source)
Approach
- Testing types
- automation, functional, mobile and data-migration (main scope: automation)
- Team shape
- Team size 30; onsite and offshore models
- Duration
- not stated
- Engagement model
- not stated
- Tooling named in the source
- DCqaf (Digital Commerce Quality Automation Framework), Selenium, Appium, Sauce Labs, BrowserStack, Java, TestNG, JUnit, Maven, SVN, Git, Jira, Jenkins, Eclipse, NetBeans, TestLink
Metrics claimed
| Metric | Value | Unit | Claimed by | Verifiable | Evidence |
|---|---|---|---|---|---|
| manual effort reduced by automationvendor claim, outside the typical range in this data set | 96 | % | vendor | no | ev-1148 |
| defect leakage | zero | % defect leakage | vendor | no | ev-1149 |
| POS regression test cases prepared | around 750 | test cases | vendor | no | ev-1150 |
| defects reported during implementation | around 1000+ | defects | vendor | no | ev-1150 |
| stores in the new POS pilot | 4 | stores | vendor | no | ev-1151 |
| desktop web test cases automated | 1120 | automated test cases | vendor | no | ev-1152 |
| desktop web automation coverage | 82 | % | vendor | no | ev-1152 |
| desktop manual effort hours versus automation effort hours | 320 to 10-12 | hours | vendor | no | ev-1152 |
| mobile web test cases automated | 1020 | automated test cases | vendor | no | ev-1153 |
| mobile web automation coverage | 86 | % | vendor | no | ev-1153 |
| mobile manual effort hours versus automation effort hours | 290 to 9-11 | hours | vendor | no | ev-1153 |
| month 5 cost savings in dollars | $21,400 | USD | vendor | no | ev-1154 |
| month 5 cost savings in percent | 69.09 | % | vendor | no | ev-1154 |
| month 5 automation coverage | 100 | % | vendor | no | ev-1154 |
What the case does not say
- Measurement method.
- Duration over which the metric held.
- Date of the work.
- What was out of scope.
- Whether the client is still a client.
Reading notes for a buyer
This case speaks to the scenario “Ecommerce platform migration” and feeds dimension D4 (Test automation evidence) of the methodology. A question to put to Aspire Systems:
How was the reduction in manual effort calculated, and does it cover the web suite, the POS suite or both? [ev-1147]
Source and verification
- Source
- Aspire’s End-to-End Testing Strategy Reduces 96% Testing Efforts for a Top American Retailer
- Published
- not dated by the vendor
- Verified
- 2026-10-30
- Evidence grade
- secondary
- Corroborating sources
- none found
| Id | Claim | Source | Class | Grade | Published | Verified |
|---|---|---|---|---|---|---|
| ev-1147 | Aspire’s End-to-End Testing Strategy Reduces 96% Testing Efforts for a Top American Retailer | Aspire’s End-to-End Testing Strategy Reduces 96% Testing Efforts for a Top American Retailer | vendor-case-study | secondary | 2026-10-30 | |
| ev-1148 | Automation reduced 96% of the overall manual efforts and improved test efficiency while also optimizing the time spent on business critical Salesforce Commerce Cloud Configuration | Aspire’s End-to-End Testing Strategy Reduces 96% Testing Efforts for a Top American Retailer | vendor-case-study | secondary | 2026-10-30 | |
| ev-1149 | A zero percent defect leakage was maintained throughout the engagement | Aspire’s End-to-End Testing Strategy Reduces 96% Testing Efforts for a Top American Retailer | vendor-case-study | secondary | 2026-10-30 | |
| ev-1150 | Prepared around 750 Test cases as part of Regression suite for POS Testing and reported around 1000+ defects during the Implementation phase. | Aspire’s End-to-End Testing Strategy Reduces 96% Testing Efforts for a Top American Retailer | vendor-case-study | secondary | 2026-10-30 | |
| ev-1151 | Currently, the New POS is piloted to 4 stores and it is running through without any key issues. | Aspire’s End-to-End Testing Strategy Reduces 96% Testing Efforts for a Top American Retailer | vendor-case-study | secondary | 2026-10-30 | |
| ev-1152 | Web Automation Testing Status: Desktop | Total Test Cases 1300 | Automated 1120 | Automation % Coverage 82 | Manual Effort (Hours) 320 | Automation Effort (hours) 10-12 | Aspire’s End-to-End Testing Strategy Reduces 96% Testing Efforts for a Top American Retailer | vendor-case-study | secondary | 2026-10-30 | |
| ev-1153 | Web Automation Testing Status: Mobile | Total Test Cases 1200 | Automated 1020 | Automation % Coverage 86 | Manual Effort (Hours) 290 | Automation Effort (hours) 9-11 | Aspire’s End-to-End Testing Strategy Reduces 96% Testing Efforts for a Top American Retailer | vendor-case-study | secondary | 2026-10-30 | |
| ev-1154 | Total Savings - Month on Month: Month 5 | No. of Resources 3 | Total Cost of Development/Maintenance of Automation Scripting in $ $10200 | Automation % Coverage 100% | Cost Savings in $ $21,400 | Cost Savings in % 69.09% | Aspire’s End-to-End Testing Strategy Reduces 96% Testing Efforts for a Top American Retailer | vendor-case-study | secondary | 2026-10-30 |
Vendor profile: Aspire Systems. System facet: Ecommerce platform testing vendors.
Positions on this page are computed from the methodology published at /methodology/ and from the evidence records linked on this page. Case study figures are the vendor's or the client's claims as published at the linked source; the "verifiable" column states what this site could check. The site does not recommend vendors, does not accept paid placement and does not publish rates. Last computed: 2026-11-03.
Published by the editor of retailqavendors.com. Last reviewed .